Consumer Trends
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Holidays in review: What defined the season in 2020
From virtual services and contactless pickup to a Black Friday unlike any other, retailers were forced to adapt.
By Daphne Howland , Ben Unglesbee , Caroline Jansen , Kaarin Vembar • Dec. 31, 2020 -
Column
Retail Therapy: Party City says 'FU' to 2020
As the year that was defined by disruption and uncertainty comes to a close, the retailer is gearing up for the celebration of a lifetime.
By Caroline Jansen , Maria Monteros • Dec. 18, 2020 -
Explore the Trendline➔
Gyorgy Bakos for UnsplashTrendlineSmall business
This trendline explores several topics facing small retailers as disruptions from the pandemic, e-commerce and broader economic trends continue to bedevil operations.
By Retail Dive staff -
46% of shoppers more likely to shop small this year: survey
Research from Comcast Business suggests features like BOPIS and curbside pickup could lure consumers to small businesses.
By Tatiana Walk-Morris • Dec. 18, 2020 -
With an end to pandemic struggles in sight, beauty looks toward a prettier future
Unlike apparel, which will face a longer recovery, beauty could be back to 2019 levels by the first half of 2021, according to McKinsey.
By Cara Salpini • Dec. 17, 2020 -
An existential moment for the last video store chain
Family Video permanently shuttered half its footprint this year amid fallout from COVID-19. Now it's "all hands on deck" for the tenacious retailer.
By Ben Unglesbee • Dec. 16, 2020 -
What's selling in 2020's holiday season
This year, consumers sought out comfort over experiences.
By Caroline Jansen • Dec. 14, 2020 -
Sponsored by Cognizant Retail
Retail leaders roar ahead: here's how they can capitalize on consumers' new shopping behaviors
Against long odds, category-leading retailers got it done during the pandemic. Next up is readying for the post-vaccine era.
By Anup Prasad, Market Leader and SBU Head in the Retail and Consumer Goods practice at Cognizant • Dec. 14, 2020 -
Sponsored by Facebook
The future of shopping: 3 trends to watch
Evolving changes will affect shoppers' relationships with brands and retailers, and understanding them is key to developing successful strategies in the years to come.
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Column
Retail Therapy: Ikea flatpacks its way into the holidays
The Swedish furniture retailer created a kit to transform some of its most famous furniture pieces into easily assembled sweet treats.
By Caroline Jansen • Dec. 11, 2020 -
'Trouble brewing' for malls, including Brookfield and Simon: S&P Global
The pandemic has worsened the situation for mall owners and given retail tenants leverage, and so-called "A" centers haven't been spared.
By Daphne Howland • Dec. 11, 2020 -
GameStop posts 30% sales drop but sees growth ahead
The pandemic, limited availability of new consoles and a reduced store count hurt the gaming retailer's third quarter sales, but November brought a spike.
By Ben Unglesbee • Dec. 09, 2020 -
Consumers are spending less this holiday season: survey
But, they are shopping online due to convenience, deals and free shipping — a trend that may stick around even after the pandemic.
By Tatiana Walk-Morris • Dec. 09, 2020 -
Moody's sees 2021 apparel comeback, but risks remain high
Post-pandemic, consumers will likely continue to gravitate toward casual styles. But economic uncertainty will also drag on, the firm said.
By Daphne Howland • Dec. 07, 2020 -
Column
Retail Therapy: Lady Gaga and Mariah Carey lean into their sweet sides
With the holiday season well underway and consumers reaching for more treats, the celebrities each launched cookie products.
By Caroline Jansen • Dec. 04, 2020 -
L Brands on track to separate Bath & Body Works, Victoria's Secret in 2021
The personal care brand is committed to moving many more stores out of the mall, CEO Andrew Meslow also said during a Morgan Stanley conference.
By Daphne Howland • Dec. 03, 2020 -
Pandemic tees up dollar stores for favorable post-crisis future
Dollar Tree, Dollar General and Five Below benefited from stockpiling into Q3, but stand to gain no matter how long the outbreak continues.
By Daphne Howland • Dec. 03, 2020 -
30 minutes with Adore Me's marketing and design chiefs
Helen Mears and Chloe Chanudet talk about how they've built the DTC brand's marketing and product strategy over the years.
By Cara Salpini • Dec. 03, 2020 -
Column
SKU'd: From Crocs to Uggs, ugly shoes have won
When Telfar Clemens gives your brand a stamp of approval you know it's back in fashion.
By Kaarin Vembar • Dec. 01, 2020 -
Black Friday foot traffic down more than 52%
Many shoppers stayed 比特币交易平台home and made their purchases online as the COVID-19 pandemic rages.
By Ben Unglesbee • Nov. 30, 2020 -
Sponsored by AWS and Intel
Drive business growth with machine learning personalization
Studies show that organizations that have implemented personalization have seen 5-15% increases in revenue.
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Sponsored by Google
Building a full funnel reach and sales strategy with YouTube
The rise in time and dollars spent online offers telecommunication brands the ability to reach, engage and drive customer sales with YouTube.
By Scott Falzone and Elliott Nix • Nov. 30, 2020 -
Winners and losers of Black Friday 2020
Online sales, curbside and store pickup all surged as a sales event defined by the pandemic took shape.
By Ben Unglesbee • Nov. 28, 2020 -
Black Friday 2020 online sales on pace to grow as much as 42%
While COVID-19 rages across the U.S., consumers are staying 比特币交易平台home — but still shopping.
By Ben Unglesbee • Nov. 27, 2020 -
Dick's plans new outdoor concept, Public Lands, for 2021 launch
The retailer plans to open two new stores under the banner next year as it chases campers and kayakers in the COVID-19 era.
By Ben Unglesbee • Nov. 25, 2020 -
Why off-price won't change much, even after a pandemic
With apparel sales sliding and e-commerce more important than ever, these retailers were expected to scramble. Their third quarter showed otherwise.
By Daphne Howland • Nov. 23, 2020