Consumer Trends
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Adeline Kon/Retail Dive
Deep DiveRight now, retailers are writing their own rules on climate action. Does that need to change?
With an executive order in place and mounting pressure from multiple sides, climate regulation is brewing.
By Maria Monteros • April 21, 2021 -
Courtesy of Native
DTC brand Native launches sunscreen line
The company, which got its start selling natural deodorants, now has its sights set on attracting customers who want streak-free, natural sunscreens.
By Tatiana Walk-Morris • April 19, 2021 -
Explore the Trendline➔
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TrendlineThe Retail Dive Outlook on 2021
The adaptions retailers forced on retailers last year were painful, but they may have ushered in long-term changes that are key to survival. We break down just how pivotal 2021 might be.
By Retail Dive staff -
Courtesy of Tailored Brands
Tailored Brands turns to Michael Strahan for 'workleisure' collection
Some analysts say that the company, still struggling after emerging from bankruptcy last year, has been too slow to offer more casual styles.
By Daphne Howland • April 19, 2021 -
Samantha Jade Royds via Flickr
Brands could lose fickle Gen Zers over poor digital experiences, survey finds
Eighty percent of younger consumers said they're more willing to try new brands online since the pandemic began.
By Robert Williams • April 16, 2021 -
The image by Achim Hepp is licensed under CC BY-SA 2.0
Gucci tops the list of most popular luxury brands online, study says
The popularity of high-end brands in 2020 was impacted by the same trends the rest of the industry saw, with loungewear and 比特币交易平台home collections critical.
By Tatiana Walk-Morris • April 16, 2021 -
Courtesy of Elliott Jerome Brown Jr.
ColumnRetail Therapy: White Castle serves fast food with style
The restaurant chain partnered with award-winning fashion line Telfar to produce new employee uniforms and a limited-edition collection.
By Maria Monteros • April 16, 2021 -
"Pedestrian day on Oxford Street" by Robert Scoble is licensed under CC BY 2.0
OpinionThe shift to the suburbs predates COVID-19. Did retailers miss the signs?
As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.
By Bob Hoyler • April 15, 2021 -
Fast fashion faces steep declines in the next decade or sooner, UBS warns
Sustainable sub-brands or special campaigns may not be enough as more consumers reject the sector's high-volume, high-turnover, low-price approach.
By Daphne Howland • April 12, 2021 -
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As CMO appointments rose in 2020, women lost ground, study says
Marketing leadership boasts greater gender diversity than other departments while facing a persistent succession crisis, with 84% of chief marketers being hired externally.
By Robert Williams • April 12, 2021 -
Ivan Kruk / Adobe Stock
Sponsored by GoogleHow to drive new customer loyalty
More than a third of consumers are shopping online for categories they had not previously bought through digital channels.
By Jane Butler and Kevin Fried • April 12, 2021 -
Retrieved from Vans on April 09, 2021
ColumnRetail Therapy: The unlikely collab between Zabar's and Vans
The famous Upper West Side grocery store teamed up with the footwear brand for its "Foot the Bill" initiative aimed at supporting local businesses.
By Caroline Jansen • April 09, 2021 -
The image by S Aziz123 is licensed under CC BY-SA 4.0
Moody's sees sustainability as opportunity for fashion, despite costs
Diminishing resources and mounting pressure from consumers and regulators are forcing apparel brands to adopt more eco-friendly practices.
By Daphne Howland • April 09, 2021 -
Photo by Michael Weidemann via Unsplash
Will suburbia save the mall?
It's not clear how many people are leaving cities due to the pandemic. Or how much it helps the once-popular shopping destination if they do.
By Daphne Howland • April 09, 2021 -
Cara Salpini/Retail Dive
Teen love for Nike appears to be unshakable
The brand continues to rank No. 1 among this cohort, which is also concerned about racial equality and the environment, Piper Sandler found.
By Daphne Howland • April 08, 2021 -
Michael Caven via Flickr
OpinionRetail in a post-COVID world: We need to go back to the way we were
While it's easy to blame the pandemic for its toll on retail, it merely accelerated changes that were already happening, writes Carl Marks Advisors' Howard Meitiner.
By Howard Meitiner • April 08, 2021 -
Design: Adeline Kon, Retail Dive / Photo: Mike Mozart via Flickr/Retail Dive, data from https://bit.ly/3wdFBMo
ColumnSKU'd: Another day another dollar store
What does the dollar store opening craze say about retail?
By Kaarin Vembar • April 07, 2021 -
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Deep Dive6 Payments trends for 2021
The pandemic accelerated emerging payments trends, as "both the merchant and customer side picked up pace to evolve with changing market conditions," Forrester analyst Lily Varon said.
By Vaidik Trivedi • April 06, 2021 -
Courtesy of Go Global Retail
Janie & Jack seeks growth overseas and online
As the premium children's brand picks up where Gap Inc. left off, and with business brisk despite the pandemic, it's also adding apparel for tweens.
By Daphne Howland • April 06, 2021 -
Adeline Kon/Retail Dive
Deep DiveThe omnichannel age is here — and it's expensive
Store pickup of online orders grew by triple digits amid the pandemic. Retailers are now scrambling to become more efficient sellers across channels.
By Ben Unglesbee • April 05, 2021 -
jacoblund via Getty Images
Sponsored by Citizens Pay3 ways a payment solution supports long-lasting digital transformation
Today's consumers look for a variety of payment options, and also consider convenience, speed and reliability.
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Fring, Gustavo. (2020). Retrieved from Pexels.
The pandemic may have changed some consumer habits permanently
Half of consumers worldwide and 43% in the U.S. say they've altered their behavior due to financial and health-related anxiety, AlixPartners found.
By Daphne Howland • April 01, 2021 -
Adobe Stock/New Africa
How the pandemic changed consumers, according to the Conference Board
The past year has been one of contradictions and digitization, and some trends will stick, according to a report from the business research group.
By Daphne Howland • March 31, 2021 -
Ted Baker
The pandemic raised customer service expectations: report
Thanks to changes in customer behavior, 58% of shoppers have raised their customer service experience bar since last year, Talkdesk Research found.
By Tatiana Walk-Morris • March 31, 2021 -
Wikimedia Commons user ookikioo
Wells Fargo sees permanent consumer behavior shifts from the pandemic
While the recent e-commerce surge is settling down, the channel gained new shoppers, according to a report from the analysts last week.
By Daphne Howland • March 29, 2021 -
Youngoldman via Getty Images
Sponsored by Citizens PayHow better payment solutions boost profitability by cultivating customer loyalty
The rise of digital commerce has given consumers more power to determine when, how and from whom they make their purchases.
