Opinion

The latest opinion pieces by industry thought leaders


If you are interested in having your voice heard on Retail Dive's Opinion page, please read our editorial guidelines and fill out the submission form here.

  • story image
    Image attribution tooltip
    Igor Alecsander via Getty Images

    Retailers: It's time to move beyond outdated business models

    Pay attention to these five areas as you plan for the future, writes Kaufman Rossin's N.K. "Trip" Tripathy.

    N.K. "Trip" Tripathy • April 20, 2021
  • story image
    Image attribution tooltip
    "Pedestrian day on Oxford Street" by Robert Scoble is licensed under CC BY 2.0

    The shift to the suburbs predates COVID-19. Did retailers miss the signs?

    As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.

    Bob Hoyler • April 15, 2021
  • story image
    Image attribution tooltip
    Michael Caven via Flickr

    Retail in a post-COVID world: We need to go back to the way we were

    While it's easy to blame the pandemic for its toll on retail, it merely accelerated changes that were already happening, writes Carl Marks Advisors' Howard Meitiner.

    Howard Meitiner • April 08, 2021
  • story image
    Image attribution tooltip
    FatCamera via Getty Images

    The health, social and economic pandemic triad brings a watershed moment to retail in 2021

    Retailers cannot focus on getting shoppers back into stores until health and social concerns are solved, writes SSA & Company's Matt Katz.

    Matt Katz • March 04, 2021
  • story image
    Image attribution tooltip
    Fotolia

    Top 7 trends in retail digital transformation and innovation for 2021

    From contactless services to cost optimization strategies, retailers are building adaptable business models in response to COVID-19, writes Gartner's Kelsie Marian.

    Kelsie Marian • Feb. 24, 2021
  • story image
    Image attribution tooltip
    Picjumbo; Viktor Hanacek

    Pre-pandemic profitability could be 5 years out

    Radical strategies are needed around consumer engagement to get back to pre-pandemic profitability, write Kearney's Michael Brown, Suketu Gandhi, Cara Cole and Natalie Shield.

    Michael Brown, Suketu Gandhi, Cara Cole and Natalie Shield • Feb. 12, 2021
  • story image
    Image attribution tooltip
    Daphne Howland/Retail Dive

    The evolution of the shopping mall: What consumers want

    E-commerce sales growth and in-store traffic declines are creating challenges for traditional malls, write Cushman & Wakefield's Barrie Scardina and WD Partners' Lee Peterson. 

    Barrie Scardina and Lee Peterson • Jan. 21, 2021
  • story image
    Image attribution tooltip
    thanyakij, bongkarn. (2019). Retrieved from Pexels.

    How COVID-19 prompted new thinking for omnichannel

    Accelerated investments in 2020 redefined omnichannel, writes Amanda Bourlier, head of retail at Euromonitor International.

    Amanda Bourlier • Dec. 18, 2020
  • story image
    Image attribution tooltip
    CentralITAlliance via Getty Images

    Predictions to help navigate the 2020 holiday shopping season

    Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.

    Amanda Bourlier • Nov. 23, 2020
  • story image
    Image attribution tooltip
    Permission granted by 7-Eleven

    Top customer service considerations for retailers in a post-COVID world

    The customer experience is one of the most critical touchpoints a retailer has with its customers, writes 7-Eleven's Jerry Campbell. 

    Jerry Campbell • July 30, 2020
  • story image
    Image attribution tooltip
    Photo by Raphael Lovaski on Unsplash

    5 ways beauty brands can grow faster online

    Beauty sales were already moving online, but the pandemic has accelerated that trend, writes Sandy Skrovan, industry research director at Profitero.

    Sandy Skrovan • July 22, 2020
  • story image
    Image attribution tooltip
    Daphne Howland/Retail Dive

    What will bring consumers back to brick-and-mortar stores?

    Post-pandemic, the retailers that reopen without making major changes to how they do business could lose out, writes Consumers in Motion's Daniel Hodges.

    Daniel Hodges • May 28, 2020
  • story image
    Image attribution tooltip
    Cara Salpini for Retail Dive

    Survival of the fittest for DTC brands

    Before the current crisis hit, we were already seeing flaws in the DTC model, writes Alex Song, CEO of Innovation Department.

    Alex Song • May 14, 2020
  • story image
    Image attribution tooltip
    "Empty Paper Goods Shelves at Walgreens at Union Station Shopping Mall at 50 Massachusetts Avenue, NE, Washington DC on Thursday morning,19 March 2020" by Elvert Barnes Photography is licensed under CC BY-SA 2.0

    COVID-19: The ultimate stress test for retailers

    The novel coronavirus is the latest reminder that companies need to plan and prepare for the unexpected, writes Gartner's Kelsie Marian.

    Kelsie Marian • April 09, 2020
  • story image
    Image attribution tooltip
    "Supreme Shibuya" by Michael Casim is licensed under CC BY 2.0

    How the youth brand Supreme became a modern-day meme

    The streetwear brand has shifted from conventional notions of what a brand should be, and others should take note, write Temple University's Jay Sinha and Kunal Duggal.

    Jay Sinha and Kunal Duggal • March 18, 2020
  • story image
    Image attribution tooltip
    Brain Corp

    5 predictions for the future of retail

    Emerging technologies continue to drive digital disruption and customer experience is fast becoming the new currency, writes Gartner's Robert Hetu.

    Robert Hetu • Jan. 09, 2020
  • story image
    Image attribution tooltip
    Laura Gomez on Unsplash

    'Tis the season to return things. But it doesn't have to be

    E-commerce product returns have a harmful impact on the environment and business margins. ThreeKit President Joachim Klein asks why retailers aren't trying harder to prevent them.

    Joachim Klein • Jan. 03, 2020
  • story image
    Image attribution tooltip
    Getty Images

    A 2020 guide to smart discounting

    Polly Wong, managing partner at Belardi Wong, offers tips for crafting customer offers while avoiding discount fatigue and harm to the bottom line.

    Polly Wong • Dec. 23, 2019
  • story image
    Image attribution tooltip
    Photo by Matthew T Rader on Unsplash

    Compliance tips for exporting to Mexico

    Retailers in the NAFTA region have benefited from the agreement for decades, but rules of origin and audits complicate compliance, writes Foley & Lardner's Marcos Carrasco-Menchaca. 

    Marcos Carrasco-Menchaca • Nov. 08, 2019
  • story image
    Image attribution tooltip
    Micheile Henderson via UnSplash

    5 reasons catalogs are making a comeback with DTC brands

    DTC brands are turning to catalogs to play a vital role in their growth beyond Facebook and Instagram, writes Measured's Trevor Testwuide.

    Trevor Testwuide • Nov. 06, 2019
  • story image
    Image attribution tooltip
    Pixabay

    How the $160B gift card market can catch up to the modern age of retail

    Retailers risk losing revenue and customers unless they upgrade the gift card experience, writes Loop Commerce CEO and co-founder Roy Erez.

    Roy Erez • Oct. 25, 2019
  • story image
    Image attribution tooltip
    rawpixel via Pexels

    The 5 biggest DTC trends of 2019

    The shift to direct to consumer isn't expected to slow anytime soon, writes Innovation Department founder Alex Song.

    Alex Song • Oct. 10, 2019
  • story image
    Image attribution tooltip
    Sabri Tuzcu on Unsplash

    Black Friday: Influencer marketing tips to add to your shopping list

    Work early, partner with influencers you trust and focus on the right kind of content, Magda Houalla, head of brand strategy at AspireIQ, writes.

    Magda Houalla • Oct. 02, 2019
  • story image
    Image attribution tooltip
    Farmstead

    There's a farm in my grocery store: The new rules of retail engagement

    All retailers are in a very tight spot right now — grocery stores offer many obvious proof points, writes The Hershey Experience's Suzanne Jones.

    Suzanne Jones • Sept. 19, 2019
  • story image
    Image attribution tooltip
    Flickr user Chrishyson90

    Balancing 'safe' and 'welcoming' in the era of mass shootings

    Being prepared today can save lives — as well as significant business costs — tomorrow, writes Vice President of Pinkerton, Jason Porter. 

    Jason Porter • Sept. 12, 2019